Please read these Terms of Service ("Terms") carefully before using the cregenusa.com website or purchasing any products from CREGEN. These Terms constitute a legally binding agreement between you and Nuderma Group LLC ("CREGEN," "we," "us," or "our"), a company incorporated in Florida, USA. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using cregenusa.com, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms and all applicable laws. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
2. Products and Orders
All products are sold subject to availability. We reserve the right to limit quantities, discontinue products, or modify product formulations at any time. Product images on the website are for illustrative purposes and may differ slightly from the actual product.
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity. We will notify you by email if we are unable to fulfill your order.
Prices are listed in US Dollars and are subject to change without notice. Applicable taxes will be calculated and displayed at checkout based on your shipping address.
3. Payment
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full order amount. All transactions are processed through secure, PCI-compliant payment processors. We do not store your full payment card details.
In the event of a failed payment, we reserve the right to cancel your order. If you believe a charge was made in error, please contact us at info@cregenusa.com within 30 days.
4. Shipping and Delivery
Shipping rates, estimated delivery times, and available methods are described in detail on our Shipping Policy page. All delivery timeframes are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather events, or other circumstances beyond our control.
Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. If your order is lost or damaged in transit, please contact us and we will work to resolve the issue.
5. Returns and Refunds
We stand behind our products with a 30-Day Money-Back Guarantee. Full details on how to initiate a return or exchange are available on our Returns Policy page. Refunds are issued to the original payment method once the return is processed.
6. Health Disclaimer and FDA Notice
CREGEN products are dietary supplements. The statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You should consult a qualified healthcare professional before beginning any new supplement regimen, particularly if you are pregnant, nursing, have a pre-existing medical condition, or are taking prescription medications. CREGEN products are intended for healthy adults 18 years of age and older.
7. Intellectual Property
All content on cregenusa.com — including text, graphics, logos, images, product descriptions, technology names (CGG Amino-Bridge™), and the CREGEN brand — is the property of Nuderma Group LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.
The CGG Amino-Bridge™ name, CREGEN brand, and associated marks are trademarks of Nuderma Group LLC.
8. User Conduct
You agree not to use our website to:
- Submit false, misleading, or fraudulent information
- Impersonate any person or entity
- Attempt to gain unauthorized access to any part of our website or systems
- Transmit viruses, malware, or other harmful code
- Engage in any activity that disrupts or interferes with our services
- Use automated means (bots, scrapers) to access or collect data from our website without permission
9. Affiliate and Referral Program
Our affiliate program is governed by a separate Affiliate Agreement available upon enrollment. Participants must comply with all applicable advertising and endorsement guidelines, including FTC disclosure requirements. We reserve the right to terminate affiliate relationships and withhold commissions for violations of our affiliate terms or applicable law.
10. Limitation of Liability
To the fullest extent permitted by law, Nuderma Group LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from these Terms or your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.
11. Disclaimer of Warranties
Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our products shall be resolved through binding arbitration in Miami-Dade County, Florida, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property claims.
You waive any right to participate in a class action lawsuit or class-wide arbitration against CREGEN.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Contact Us
For questions about these Terms of Service, please contact us:
- Email: info@cregenusa.com
- Mail: Nuderma Group LLC, 78 SW 7th Street, Suite 500, Miami, FL 33130, USA