Support Center

Frequently Asked
Questions

Everything you need to know about CREGEN JeuDerm — the science, the protocol, and what to expect.

Greater brain uptake
vs. standard creatine
80+
Trial participants
with zero adverse events
30-Day
Money-back
guarantee
24h
Average support
response time

15 questions

  • CREGEN JeuDerm is a next-generation creatine amino-acid complex designed to cross the blood-brain barrier using our proprietary CGG Amino-Bridge™ technology. Unlike regular creatine that stops at the muscle, CREGEN reaches your brain cells — delivering measurable cognitive benefits that no standard creatine product can claim. Developed from peer-reviewed research at KAIST, South Korea, and independently validated by EIMEC Barcelona.

  • Regular creatine has poor brain bioavailability — less than 2% reaches the brain under standard conditions. CREGEN's CGG Amino-Bridge™ technology is specifically engineered to transport creatine across the blood-brain barrier, achieving 3× greater uptake than standard creatine monohydrate. The result: supporting both mental performance and physical recovery from a single daily sachet, with no loading phase required.

  • Mix one sachet with 8–12oz of water and drink daily. You can take it any time of day — with or without food. Consistency is key for optimal results. No loading phase is needed. Most users find that taking it first thing in the morning or pre-workout fits naturally into their daily routine and helps build the habit.

  • Many users report noticing improvements in mental clarity and energy within 2–4 weeks. Cerebral creatine stores build progressively — for full cognitive and physical benefits, we recommend the 90-day protocol. This allows complete brain saturation and delivers the measurable improvements seen across our clinical studies. Short-term users see early gains; long-term users experience the full transformation.

  • Yes. CREGEN contains no stimulants, no artificial additives, and no fillers. It is GMP certified and third-party tested for purity and potency. Clinical trials across 80+ participants reported zero adverse events. The lower effective dose versus standard creatine also eliminates the bloating and GI discomfort common with high-dose creatine monohydrate supplementation.

  • No. CREGEN is 100% stimulant-free. No caffeine, no ephedrine, no synephrine. CREGEN provides clean, steady energy through cellular ATP support — not adrenal stimulation. This means no crash, no jitters, and no dependency. It can be taken at any time of day without affecting sleep quality.

  • Yes. CREGEN is designed to complement your existing supplement routine. It works well with protein, vitamins, electrolytes, and other performance supplements. Because it contains no stimulants, it stacks cleanly with pre-workouts. The clean-label formula — Creatine Monohydrate, L-Glutamine, Glycine, and the CGG Amino-Bridge Complex — ensures no unwanted interactions.

  • Yes. Every batch of CREGEN is tested by an independent third-party laboratory for purity, potency, and safety — before it ever reaches you. We test for heavy metals, microbial contamination, and label accuracy. A Certificate of Analysis (COA) is available upon request. Contact support@cregenusa.com with your order number.

  • We offer a 30-Day Money-Back Guarantee. If you are not satisfied for any reason, contact us within 30 days of your order for a full refund — no questions asked. Email support@cregenusa.com with your order number and we will process your refund promptly. Your investment is protected from the moment you order.

  • Currently we ship within the United States, with free shipping on orders over $149. International shipping is coming soon — we are actively expanding to Canada, the EU, and Latin America. For wholesale inquiries (distributors, clinics, gyms), please contact wholesale@cregenusa.com — we work with international wholesale partners globally.

  • Yes. Our Subscribe & Save plan delivers your protocol automatically on the schedule you choose — every 30, 60, or 90 days — so you never break the consistency that drives results. Subscribers lock in the lowest per-sachet price, get priority shipping, and can pause, skip, or cancel anytime from their account with no fees or commitments. Because cerebral creatine stores build over months, the subscription is designed around the full 90-day protocol so your supply always stays ahead of your routine.

  • Keep your sachets in a cool, dry place away from direct sunlight and humidity — a pantry, drawer, or cabinet is ideal. There's no need to refrigerate. The single-serve sachet format is sealed for freshness and stability, which means each dose is protected until the moment you open it and travels easily in a bag, gym kit, or carry-on. Once mixed with water, drink it the same day rather than leaving it to sit overnight.

  • CREGEN is vegan-friendly — the creatine and amino acids are produced through a synthetic, non-animal process, so no animal-derived ingredients are used. The formula is also free from gluten, dairy, soy, and added sugar, and contains no artificial colors or flavors. If you manage a specific allergy or follow a restricted diet, the full ingredient panel — Creatine Monohydrate, L-Glutamine, Glycine, and the CGG Amino-Bridge Complex — is printed on every box, and our team can share details before you order.

  • U.S. orders are processed within 1 business day and typically arrive in 2–5 business days depending on your location. Orders over $149 ship free; smaller orders show a flat shipping rate at checkout before you pay. As soon as your package leaves our facility you'll receive a confirmation email with a tracking link so you can follow it to your door. Questions about a specific order? Email support@cregenusa.com with your order number.

  • CREGEN is built for anyone whose day depends on sustained mental sharpness and physical resilience — busy executives navigating long decision-heavy days, athletes who want recovery without the bloat of high-dose creatine, students and creatives protecting their focus, and active adults who feel the difference an extra gear of clarity makes. We offer dedicated Executive, Wellness, and Sport protocols so you can match the routine to your goals. If you're pregnant, nursing, or managing a medical condition, check with your healthcare provider first.

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Order with total confidence

Every CREGEN order is backed by a real guarantee, a responsive team, and a formula you can trust ingredient by ingredient.

30-Day Money-Back Guarantee

Try CREGEN risk-free. If it's not right for you, email us within 30 days for a full refund — no questions asked, no return shipping hassle.

Real Human Support

Reach a person who knows the product. We answer questions about the protocol, your order, or the science — typically within 24 hours, Mon–Fri.

Clean, Tested Formula

GMP certified, third-party tested, and free from stimulants, fillers, gluten, dairy, and soy. A Certificate of Analysis is available on request.

Still have questions?

Our team is here to help. Whether it's about the science, your protocol, or your order — reach out and we'll respond within 24 hours.

Or email us at support@cregenusa.com  ·  Mon–Fri, 9am–6pm EST